Frequently Asked Questions

Everything you need to know about your Millies Beauty experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.

Are Millies Beauty products cruelty-free?

Yes, we are committed to ethical beauty. All Millies Beauty products are 100% cruelty-free and are never tested on animals at any stage of production.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

How do I know which shade is right for me?

We offer a virtual shade-matching tool on our product pages. Additionally, you can email a photo of yourself in natural lighting to our beauty consultants for a personalized recommendation.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting us via live chat or email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.